General Terms:

Please email us at if you have any questions or concerns about these
policies or terms and conditions.

Cancellation and Rescheduling Policy:

Group Cancellations are subject to a $150 fee, individuals are subject to a $25 fee and rescheduling must be
made no later than 2 days prior to the date of the class that is scheduled. Failure to submit a rescheduling
request within 2 days will incur a $50 rescheduling fee. As per the discretion of Creative Dental
Connections LLC, exceptions will be granted to the 2-day rescheduling policy in the instance of: cases of
personal illness, course cancellations, and other exigent circumstances.

No Show Policy:

Students who fail to show for any class in person or online including the cpr hands-on skills session will not
be refunded. In the event of an emergency see the rescheduling policy. Please note: if you are not able to
attend the class and/or cpr skills session, due to an emergency you must call or Email Creative Dental
Connections LLC prior to the start of the class at: 201-320-7022 or

Book Policy:

AHA requires “each student to have a current course textbook readily available for use” before, during and
after a course.

We sell new AHA books (BLS for $15, Heartsaver CPR/AED or First Aid/CPR/AED for $3). Add $2.50
shipping if a student wants a book mailed. If purchasing a book at the same time as enrolling for a class, we
assume you want the book brought to the class by the instructor. Alternately, you can advise us to mail it to
you (with a $2.50 shipping charge).

You can return new (unopened) books prior to the start of class for a 100% refund. Do this by returning the
book in person, or pay for shipping to us. Opened or used books may not be returned or refunded for any
reason. Books purchased for your class may not be used during the class and then returned for a refund
unless books are unopened and still in original wrapping.

Shipping Policy:

This policy applies to those books purchased that are mailed to a student’s home or work address.
Shipping policy for Website purchases: Books purchased on our website will be processed for shipping
within 3 business days.

Items are shipped only to U. S. addresses. If a shipment is returned to us because the receiving end refused
the package or is not available to accept the package, the purchaser will be responsible to pay for reshipping
and re-handling fees.

You may return purchased items “in brand new, unopened” condition within 30 days of receipt. for a full
refund minus the shipping charge. The purchaser returning the item is also responsible for the cost of shipping
the item back to us. Return your product to 149 East 23rd St. #1744 New York, N.Y. 10159.

Limitation of Liability & Full Release of Creative Dental Connections LLC:

Client agrees to fully release Creative Dental Connections LLC, its owners, employees, affiliates, authorized
agents, and independent contractors from any and all liability, claims, demands, or other actions that the client
may have for injuries, disability, death, or other damages of any kind, including but not limited to direct,
incidental, indirect, punitive, or consequential damages, whether arising in tort, contract, or breach
warranty, arising out of participation in the services, including, but not limited to, the physical activities of
the CPR training even if caused by the negligence or fault of Creative Dental Connections LLC, it’s owners,
employees, affiliates, authorized agents, or independent contractors.

Privacy Policy:

Creative Dental Connections LLC is committed to keeping any and all personal information collected of
those individuals that visit our website or make use of our online services secure, confidential, and private.
Our privacy policy has been designed and created to ensure those affiliated with Creative Dental
Connections LLC of our commitment and realization of our obligation not only to meet but to exceed most
existing privacy standards. This Privacy Policy applies to Creative Dental Connections LLC and governs
any and all data collection and usage thereof. Through the use of
you are herein consenting to the following data procedures expressed within this policy.

Collection of Information:

This website collects various types of information, such as:

Voluntarily provided information which may include your name, address, email address, billing and/or
credit card information, etc., which may be used when you enroll in classes or purchase products and/or
services, and is used to deliver the services/products you have requested.

Please rest assured that this site shall only collect personal information that you knowingly and willingly
provide by way of surveys, completed forms, and emails. It is the intent of this site to use personal
information only for the purpose for which it was requested and any additional uses specifically provided
on this site.

It is highly recommended and suggested that you review the privacy policies and statements of any website
you choose to use or frequent as a means to better understand the way in which other websites garner, make
use of, and share information collected.

Use of Information:

Creative Dental Connections LLC may collect and make use of personal information to assist in the
operation of our website and to ensure delivery of the services you request. At times, we may find it
necessary to use personally identifiable information as a means to keep you informed of other possible
products and/or services that may be available to you from Creative
Dental Connections LLC may contact you regarding completing surveys of our current services, or
questionnaires regarding potential future services we may offer. We do not now, nor will we in the future,
sell, rent, or lease any of our customer lists and/or names to any third parties.

We may disclose your personal information, without prior notice to you, only if required to do so in
accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is
required in an effort to:

  • Remain in conformance with any decrees, laws, and/or statutes or in an effort to comply with any process
    which may be served upon Creative Dental Connections LLC and/or our website;
  • Maintain, safeguard and/or preserve all the rights and/or property of Creative Dental Connections LLC;
  • Perform under demanding conditions in an effort to safeguard the personal safety of users of and/or the general public.


Children Under Age of 13

Creative Dental Connections LLC does not knowingly collect personally identifiable information from
children under the age of thirteen (13). If it is determined that such information has been inadvertently
collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure
that such information is deleted from our database.

Links to Other Websites:

Our website may contain links to affiliates and other websites. Creative Dental Connections LLC does not
claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites.
Therefore, we encourage all users and visitors to be aware when they leave our website and to read the
privacy statements of each and every website that collects personally identifiable information. The Creative
Dental Connections LLC Privacy Policy applies solely to the information we collect on our website.


Creative Dental Connections LLC endeavors to maintain adequate physical, procedural, and technical
security with respect to our offices and information storage. This is so as to prevent any loss, misuse,
unauthorized access, disclosure, or modification of the user’s personal information under our control.

Changes to Privacy Policy Agreement:

Creative Dental Connections LLC reserves the right to update and/or change the terms of our privacy
policy, and as such we will post those change to our homepage at, so
that our users and/or visitors are always aware of the type of information we collect, how it will be used, and
under what circumstances, if any, we may disclose such information. If at any point in time Creative Dental
Connections LLC decides to make use of any personally identifiable information on file, in a manner vastly
different from that which was stated when this information was initially collected, the user or users shall be
promptly notified by email. Users at that time shall have the option as to whether or not to permit the use
of their information in this separate manner.

Acceptance of Terms:

Through the use of our website, you are accepting the terms and conditions stipulated within our Privacy
Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use
of our site. In addition, your continued use of our website following the posting of any updates or changes
to our Terms and Conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us:

If you have any questions or concerns regarding the Privacy Policy or our website, please feel free to contact
us at the following email, telephone number, or mailing address.


Telephone Number: 201-320-7022

Physical Address: Creative Dental Connections LLC, 311 14th St. Union City, N.J. 07087

Mailing Address: Creative Dental Connections LLC, 149 E. 24th St. New York, N.Y. 10159